Patient & Visitor InformationContact Us
  • The Miriam Hospital Welcome Guide

  • Patient Accommodations

  • Your Room

    Upon admission, you will be assigned to a room. All rooms are kept at a temperature best suited to your comfort. All rooms are either centrally air conditioned or have window air conditioners. If you have a window air-conditioning unit and you would like to change the temperature, please tell your nurse. 

    All beds at The Miriam are electrically operated. A member of the nursing staff will instruct you in the proper operation of your bed. If safety sides are placed on your bed, they are there for your protection. For your safety, please do not try to adjust them; ask a member of the nursing staff to have them lowered or raised. 

    You will find a signal cord at the side of your bed. If you press the button on the cord, a light will notify the nurse that you need assistance. 

    If you share a room with another patient, please be mindful of your roommate’s medical condition, their rest and active periods and their need for privacy. We will do our best to communicate that the same will be expected of them.


    Valuables

    The Miriam Hospital cannot be responsible for money, electronics or valuables brought to the hospital. If you wish to keep credit cards or jewelry, please deposit them in the hospital safe in the cashier’s office. Ask your nurse to assist you with this process. 

    If you wear eyeglasses, contact lenses, dentures or hearing aids please store them in a secure container and do not place them on the food tray. Please ask us to provide you with a container if you do not have one.


    Meal Services

    Your physician will prescribe a diet to meet your particular needs. For your convenience, we have developed an innovative meal preparation and delivery system called Expressly for You - Personal Service Dining. A host/hostess will visit you and help you make selections that are in compliance with your prescribed diet. 

    At mealtime, the host/hostess will assemble your tray according to your selections and will deliver it to you. If you find that you need assistance in setting up your bed table or opening any containers, please feel free to request this help when the host/hostess arrives in your room. 

    Kosher meals are available from Meal Mart and are either Glatt or Cholov Yisroel. We only serve “no added salt” meals. During Passover, Kosher for Passover foods are available. Please notify your host/hostess or contact a dietitian by calling 625-9384.

    If you have a family member or a friend who wishes to dine with you, guest meals are available. These may be ordered through your host/hostess.

    The goal of The Miriam Hospital’s food and nutrition services department is to make your hospital stay as pleasant and comfortable as we can. Feel free to contact the director of the department at 793-2608 (internally ext. 3-2608) or by email at jking3@lifespan.org with your comments and feedback.


    Medications

    All medications taken while you are in the hospital are supplied by the pharmacy and administered by a registered nurse. You will receive only those medications ordered by your doctor. 

    Please do not bring medications with you to the hospital. Tell your doctor about all the medicines you are currently taking—prescriptions and over-the-counter medicines, as well as dietary supplements such as herbs and vitamins. Have a list of your current medicines, including dosages, with you. Make sure your doctor knows about any allergies you have and any reactions you have had from medicines.


    Televisions and Radios

    Television sets equipped with pillow speakers and FM radios are available to all patients at The Miriam Hospital free of charge. If you have a problem with your television or radio service, please call 793-7000 (internally dial ext. 3-7000). Use of radios with an earphone attachment is also permitted within the hospital. In consideration of other patients we request that televisions and radios be played at low volume.

    Internet Access  

    The Miriam Hospital is pleased to provide internet access either at a patient kiosk, located in most patient care areas, or via wireless access. To connect to the internet via wireless access, laptop users must add the wireless ID hospinet to their wireless configuration. This wireless configuration must be set manually because this wireless access is not broadcast. Please be aware that Lifespan policy does not allow staff to assist with any non-Lifespan equipment, including patient and family laptops.

    Telephones  

    You may use the telephone in your room at any time during the day or night. All local calls are free of charge. To make a local call, dial 9 followed by the seven-digit phone number. Long-distance calls can be charged to your home phone, made collect or charged to your phone credit card if you have one. To make a long-distance call, please dial 0 for the hospital operator, who will place the call. If you wish to make a call to a department within the hospital, please dial our patient helpline 793-2255 (internally dial ext. 3-2255).

    In order for you to get a good night’s sleep, incoming calls are restricted from 10 p.m. to 7 a.m. If, however, you prefer to receive calls at any time, please call 793-7000 (internally dial ext.3-7000) and ask the representative to turn off the “Do Not Disturb” feature. Outgoing service is not affected by this feature, so calls can be made at any time.


    Library

    Books, magazines and playing cards are available through the Volunteer Services office. Please call 401-793-2510 (internally dial ext. 2-3510) to indicate your particular interest and we will gladly deliver your request to your room.


    Mail

    Mail is delivered Monday through Friday. The mailing address is:

    The Miriam Hospital
    64 Summit Avenue
    Providence, Rhode Island 02906

    Friends and family can send an email message by going to www.miriamhospital.org


    Tobacco-Free Campus

    The use of tobacco products is prohibited on all hospital property, including buildings, entranceways, sidewalks, parking lots, and grounds. The Miriam Hospital is committed to the health and safety of our patients, staff and visitors, and we appreciate your support of our tobacco-free initiative.

    The Miriam Hospital offers a comprehensive smoking cessation program. The program offers techniques to deal with the triggers that lead to smoking and to manage negative emotions and stress to prevent relapse. The program also provides education and assistance in using therapies such as nicotine patches and medications. For more information on the smoking cessation program, call 793-4360 (internally dial ext. 3-4360).